HH 98 FAQ – Frequently Asked Questions for Pakistan

No. Each person is allowed exactly one account on hh 98. Creating multiple accounts is a breach of our Terms and Conditions and will result in all accounts being permanently closed, with any real-money balances forfeited. If you can't access your existing hh 98 account, please contact support rather than registering again.

For basic registration on hh 98, no documents are required upfront. Your CNIC (Computerised National Identity Card) will only be requested before large withdrawals or if our compliance team flags your account for a routine review. When required, you'll need a clear photo of your CNIC front and back, and a selfie taken while holding it. Most Pakistani players complete multiple deposits and withdrawals on hh 98 before identity verification is ever requested.

Go to the hh 98 login page and click "Forgot password?". Enter your registered Pakistani mobile number. A reset PIN will be sent to your phone via SMS — typically arriving within 60 seconds. Enter the PIN, choose a new password, and you're back in. If you've changed your mobile number since registering, contact hh 98 support at support@hh98.wine with your account details for manual recovery.

You can update your contact details through your hh 98 account settings. For a mobile number change, you'll need to verify both the old number (if still accessible) and the new one via OTP. If you no longer have access to your old number, contact support with your CNIC details for assisted verification. Keep your registered mobile number current at all times — it's your primary recovery method on hh 98.

You can request account closure by contacting hh 98 support via live chat or email at support@hh98.wine. Before your account is closed, any real-money PKR balance in your wallet will be withdrawn to your registered payment method. Pending bets will be settled first. If you're closing your account for responsible gaming reasons, consider using the self-exclusion tool instead — see our Responsible Gaming page for details.

hh 98 accepts all major Pakistani payment methods. You can deposit using Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Visa/Mastercard debit or credit cards. All transactions are in Pakistani Rupees (PKR) — no currency conversion required. The minimum deposit on hh 98 is Rs 200.

Easypaisa and JazzCash deposits credit to your hh 98 account in real time — typically within 30 seconds. NayaPay and SadaPay deposits are also usually instant. IBFT bank transfers can take between 30 minutes and 2 hours depending on your bank. If a deposit hasn't appeared in your hh 98 wallet after 2 hours, contact support with your transaction reference number and we'll trace it promptly.

Log in to your hh 98 account, go to your Wallet section, and select "Withdraw". Choose your preferred payment method — it must be registered in your own name — and enter the PKR amount you want to withdraw. The minimum withdrawal on hh 98 is Rs 500. Easypaisa and JazzCash withdrawals are typically processed within 5 to 15 minutes. IBFT withdrawals may take up to a few hours. hh 98 charges no withdrawal fees on its end.

First, check whether identity verification is pending on your hh 98 account — withdrawals may be held until your CNIC is verified if this is your first large withdrawal. If no verification is pending and it has been more than 2 hours for a mobile wallet withdrawal or 24 hours for IBFT, contact hh 98 support via live chat or email with your withdrawal reference. Our team will investigate and resolve it without delay.

No. All payment methods used on hh 98 must be registered in your own name and linked to your verified identity. Deposits from third-party accounts are not accepted and will be returned. Repeated third-party deposit attempts may result in your hh 98 account being reviewed. This policy protects both you and hh 98 from fraud and financial crime.

The minimum deposit on hh 98 is Rs 200 and the minimum withdrawal is Rs 500. Maximum limits per transaction depend on the payment method and your account verification level. Verified accounts typically have higher limits. You can also set your own personal deposit limits through the Responsible Gaming section of your hh 98 account settings.

hh 98 covers all major international cricket involving Pakistan — Test matches, ODIs, and T20Is. We also cover the full Pakistan Super League (PSL) season, ICC tournaments, and major domestic T20 competitions from around the world including the IPL. Live in-play betting is available on most matches with markets that update ball by ball.

hh 98 offers a comprehensive set of cricket betting markets: match winner, toss winner, top batsman, top bowler, total runs (over/under), first wicket method, player performance props, and more. For live betting during a match, you'll also find next wicket, next over runs, current run rate markets, and session betting popular with Pakistani cricket fans.

Once a cricket match begins, the hh 98 live betting section opens with real-time markets that reflect the current match situation. Odds update after every ball. You can place bets on the outcome of the current over, the next wicket, or the match result — all while the game is being played. Minimum bet amounts for live cricket on hh 98 are the same as pre-match. Note that markets are briefly suspended when a wicket falls or at the end of an over while odds are recalculated.

If a PSL match on hh 98 is abandoned before a result is possible — typically before the Duckworth-Lewis-Stern method can determine a winner — pre-match bets are voided and your stake is returned to your hh 98 wallet. If a result is officially declared under DLS, bets are settled according to the official result. For live bets placed before an abandonment occurs, hh 98 follows the official tournament result as declared by the PCB.

The minimum bet amount for cricket betting on hh 98 is Rs 50. This applies to both pre-match and live in-play markets, including PSL. Maximum bet limits vary by market type and event — they are displayed on the bet slip before you confirm your wager. For high-profile Pakistan matches and PSL finals, hh 98 may offer higher maximum limits for verified accounts.

Andar Bahar on hh 98 is a live dealer game streamed in real time. A single card — the Joker — is placed face up. Cards are then dealt alternately to the Andar (inside) and Bahar (outside) positions until a card matching the Joker's value appears. You bet on which side you think will receive the matching card. Bets start from Rs 50. Additional side bets on the number of cards dealt are also available in most hh 98 Andar Bahar tables.

Yes. The Ludo Games section on hh 98 allows you to play multiplayer Ludo with real PKR stakes. You join a room with other Pakistani players, each player contributes to the pot, and the winner takes the PKR prize. Rooms are available at different stake levels — from small-entry games to higher-stakes competitive rooms. Standard Ludo rules apply; the hh 98 version is fully automated and fair.

The HH 98 live casino offers a wide selection of games with real dealers streamed live: Andar Bahar, Teen Patti, Baccarat, Roulette, Blackjack, and Dragon Tiger. Multiple tables run simultaneously at different stakes. All games are available 24 hours a day. The live casino on hh 98 is particularly popular with Pakistani players during evening and nighttime hours.

Yes. Live dealer games on hh 98 use physical cards and equipment monitored by real dealers — the same as a land-based casino. RNG (Random Number Generator) slot games use certified random number generators that are independently audited. The Return to Player (RTP) percentage for each game type is published in the game information section of your hh 98 account. hh 98 does not and cannot manipulate game outcomes.

New players who register on hh 98 and make their first PKR deposit receive a welcome bonus. The bonus amount is matched to a percentage of your first deposit, credited directly to your hh 98 bonus wallet. Wagering requirements apply — you'll need to bet the bonus amount a set number of times before you can withdraw bonus-derived winnings. Full terms including the wagering multiplier and eligible games are displayed when you claim the welcome offer.

Wagering requirements mean you need to bet a total amount equal to your bonus amount multiplied by the wagering factor before bonus funds become withdrawable. For example: if your bonus is Rs 500 with a 20x wagering requirement, you need to wager a total of Rs 10,000 in eligible games. Your hh 98 account dashboard shows your current wagering progress in real time. Cricket and PSL bets placed with odds above a minimum threshold typically count at full rate toward wagering.

After you register on hh 98, you receive a unique referral link in your account. When you share this link with a friend in Pakistan and they register and make their first deposit, both you and your friend receive a referral bonus in PKR. There is no limit to the number of friends you can refer. Visit the Refer a Friend page in your hh 98 account for your personal referral link and full details on the current reward amounts.

Bonuses on hh 98 have expiry dates — if the wagering requirements aren't completed before the bonus expires, the bonus and any winnings derived from it are removed automatically. Bonuses may also be removed if a breach of the Terms and Conditions is identified on your account, including use of a third-party payment method or creation of multiple accounts. If you believe your bonus was removed incorrectly, contact hh 98 support with your account details.

Go to Account Settings in your hh 98 account and find the Responsible Gaming section. Select "Deposit Limits" and set your preferred daily, weekly, or monthly PKR amount. Limits take effect immediately. If you want to reduce a limit, the change is instant. If you want to increase a limit, hh 98 applies a mandatory 7-day waiting period before the increase comes into effect. This cooling period is intentional — it gives you time to reconsider.

Self-exclusion closes your hh 98 account for a period of your choosing — minimum 6 months up to indefinitely. During self-exclusion, you cannot log in, deposit, or bet on hh 98. You are also removed from all marketing communications. To self-exclude, go to Responsible Gaming in your account settings, or contact hh 98 support via live chat or email. Your balance can be withdrawn before the exclusion takes effect. Self-exclusion is processed immediately — no delays, no barriers. See the full Responsible Gaming page for all available tools.

hh 98 takes problem gambling seriously. If you're concerned about your own gambling, the first step is to use the responsible gaming tools available on your hh 98 account — deposit limits, loss limits, a cooling-off period, or self-exclusion. Our support team at support@hh98.wine is available 24/7 and trained to assist. There is no judgment — just help. You can also talk to a trusted friend or family member. Visit our Responsible Gaming page for a full self-assessment and guidance.

hh 98 is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. Open hh98.wine in Chrome, Safari, or any major mobile browser and the site adapts perfectly to your screen. You can add hh 98 to your phone's home screen as a Progressive Web App (PWA) for one-tap access that feels exactly like a native app. All features — deposits, live betting, casino, withdrawals — work identically in the mobile browser version.

First, check your mobile data or Wi-Fi connection. Try clearing your browser cache and cookies — on Android this is usually under Settings > Apps > Browser > Storage. If the site still doesn't load, try a different browser (Chrome instead of Opera Mini, for example) or switch between mobile data and Wi-Fi. If you continue to have issues accessing hh 98, contact support — intermittent access issues in some areas of Pakistan can sometimes be resolved with a simple DNS change on your device.

Live casino video streaming on hh 98 works best on a stable connection of at least 2 Mbps. If you're experiencing lag, try: switching from mobile data to Wi-Fi (or vice versa), closing other apps and browser tabs consuming bandwidth, lowering the video quality option within the game if available, or refreshing the page. On most Pakistani mobile networks, live streaming on hh 98 works well on 4G. If the issue persists, contact hh 98 support with your device type and network.